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FAQ
Q: What types of climbing gear does Alpine Co offer?
A: Alpine Co offers a wide range of climbing gear, including harnesses, ropes, carabiners, helmets, climbing shoes, belay devices, quickdraws, and climbing protection such as cams and nuts. We also provide accessories like chalk bags, climbing packs, and climbing apparel.
Q: Can I return climbing gear if it doesn't fit or meet my needs?
A: Yes, we have a return policy in place to ensure customer satisfaction. If the climbing gear doesn't fit or meet your expectations, you can initiate a return within 30 days of purchase. Please ensure that the gear is unused, in its original condition, and includes all original packaging and tags. For more information on our return policy
you can visit our return and shipping page.
Q: Does Alpine Co provide any resources or guidance for beginners?
A: Absolutely! We understand that climbing can be a complex sport, especially for beginners. That's why we provide resources such as articles, guides, and videos on our website to help beginners get started. Additionally, our knowledgeable staff is available to answer any questions and provide expert advice through our chat channel or via our contact us page.
Q: Does Alpine Co offer climbing gear rental services?
A: Currently, Alpine Co does not offer climbing gear rental services. However, we are constantly reviewing our offerings and may consider adding rental services in the future.
Q: Can I place an order for climbing gear online and pick it up in-store?
A: Yes, we offer the option for customers to place orders online and pick up their purchases in-store. During the checkout process, you can select the "in-store pickup" option and choose the nearest Alpine Co location for pickup.
If you have any additional questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help you make the most of your climbing experience with Alpine Co.
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